A chicken wrap and french fries from City Eats in Action City

Food & Beverage Director

Pay Discussed


Metropolis Resort is a premier destination resort located in Eau Claire, WI, offering a unique combination of accommodations, thrilling attractions, and exceptional dining experiences. With our full-service restaurant (City Eats), pizza restaurant (Monkey in the Middle Pizza Co), Dairy Queen, concession stand, and banquet operations, we are committed to providing our guests with unparalleled hospitality and unforgettable moments.

We are seeking a dynamic and experienced Director of Food and Beverage to oversee all aspects of our dining operations, including our full-service restaurant, pizza restaurant, concession stand, and banquet facilities. The ideal candidate will possess strong leadership skills, exceptional culinary expertise, and a proven track record of driving revenue and profitability while delivering outstanding guest experiences.

Responsibilities & Duties:

  • Provide strategic leadership and direction for all food and beverage operations, including menu development, pricing strategies, and inventory management.

  • Lead and motivate a team of culinary professionals, servers, bartenders, and support staff to deliver exceptional service and exceed guest expectations.

  • Develop and implement innovative marketing and promotional initiatives to drive traffic and increase revenue across all dining outlets.

  • Ensure compliance with health and safety regulations, food handling protocols, and sanitation standards to maintain a clean and safe dining environment.

  • Collaborate with other department heads to coordinate special events, banquets, and catering services, ensuring seamless execution and guest satisfaction.

  • Monitor financial performance, analyze sales trends, and implement cost control measures to maximize profitability and achieve budgetary goals.

Qualifications:

  • Bachelor's degree in Hospitality Management, Culinary Arts, or related field preferred.

  • Minimum of 5 years of progressive experience in food and beverage management, with at least 2 years in a leadership role.

  • Strong culinary background with a focus on quality, creativity, and innovation.

  • Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate a diverse team. Proven track record of driving revenue growth, managing budgets, and achieving financial targets.

  • Knowledge of industry trends, market dynamics, and customer preferences.

  • Ability to thrive in a fast-paced, high-pressure environment and adapt to changing priorities.

Metropolis Resort is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Explore the Resort

Te indoor aquatic playground at Chaos Water Park

Explore the Parks

Explore all Metropolis Resort has to offer including the only Water Park in Eau Claire, Wisconsin and the largest arcade in the Chippewa Valley.

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Drinks at the City Eats bar in Action City

City Eats

Designed with the whole family in mind, City Eats is a dream come true for families and large groups seeking a day of entertainment and delicious dining all in one place.

Kids eating a gorilla pizza in Action City

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