A guest cashing in their tickets at the Action City front desk

Game Tech $16.50/hr

2 Positions Available

$16.50/hr

Metropolis Resort is seeking a skilled and customer-oriented individual to join our team as an Action City Game Tech. The successful candidate will be responsible for the operation, maintenance, and troubleshooting of arcade games in a fast-paced and fun environment. This role requires a strong attention to detail, technical expertise, and good customer service skills.


The hours for this position are flexible with weekends being the primary time needed. Hired candidates can expect 20-25 hours per week with shifts lasting 5 to 9 hours. Action City is open more during busier times such as holidays and during the summer, which is the best time to work here! During these times, staff can expect more hours.

If you are a detail-oriented and customer-focused individual with technical expertise, we encourage you to apply for the Action City Game Tech position at Metropolis Resort. This role offers an exciting opportunity to work with arcade games, provide exceptional customer service, and contribute to a fun and entertaining experience for our guests. There is also opportunities for advancement and IT experience.

Responsibilities & Duties:

  • Ensure the proper operation and maintenance of arcade games, including regular inspections, cleaning, and repairs as needed.

  • Troubleshoot and diagnose issues with arcade games, performing necessary repairs and adjustments to ensure optimal functionality.

  • Maintain an organized inventory of spare parts and tools, and order replacements as necessary.

  • Provide excellent customer service by assisting guests with game-related inquiries, troubleshooting issues, and providing guidance on game play.

  • Monitor game areas for safety hazards and address any concerns promptly.

  • Maintain cleanliness and organization of the arcade area, including game cabinets, floors, etc.

  • Assist with game set-up, including installing and configuring new arcade games.

  • Collaborate with other team members to ensure smooth operations and deliver an exceptional guest experience.

Metropolis Resort is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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